| Q. |
Where can I buy the Scotchgard™ Vehicle Protection Package? |
| A. |
The Scotchgard Vehicle Protection Package is only sold through select automotive dealerships and applicators. Please contact Titan Window Films for more info.. |
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| Q. |
What is the Scotchgard Vehicle Protection Package? |
| A. |
The package includes professionally applied chemicals including Scotchgard Paint Protector, Scotchgard Leather and Vinyl Protector, Scotchgard Carpet Protector, and the Scotchgard Fabric and Vinyl Protector. The products are supported by a guarantee that includes up to 5 years of protection against common interior and exterior blemishes. |
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| Q. |
What is the difference between the Scotchgard™ Vehicle Protection Package and the products I can buy at retail establishments? |
| A. |
The Scotchgard Vehicle Protection products are designed for professional installation with improved durability and adhesion properties. The Scotchgard Paint Protector is a reactive silicon technology that offers superior adhesion and performance for exterior substrates. The interior products are specifically designed to optimize the performance based on various carpet, fabric, and upholstery substrates. |
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| Q. |
How long does the Scotchgard Vehicle Protection Package last? |
| A. |
The products are backed by a guarantee that lasts at least 5 years for new cars or pre-owned new cars. The guarantees vary somewhat by state, so please review the applicable state specific service agreement. |
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| Q. |
Can I vacuum, wash, or wax over the Scotchgard Vehicle Protection Products? |
| A. |
Yes, it is recommended that you continue to maintain your vehicle with the full line of 3M Car Care products. |
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| Q. |
Is the guarantee transferable? |
| A. |
Yes, please review your service agreement for details, but in general the guarantee is transferable for a fee of $25 by calling (800) 813-9926. |
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| Q. |
What if the product gets on my trim or paneling? |
| A. |
The product can be removed by using a clean cloth with warm water. |
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| Q. |
How do I make a claim? |
| A. |
To make a claim, please call (800) 813-9926 and have your customer number handy. |
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| Q. |
How does 3M track registration and warranty claims? |
| A. |
3M has developed an electronic registration and claims management website to insure customers get proper service and that our applicators meet compliance and registration procedures. |
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| Q. |
What if I don’t receive a welcome package in the mail? |
| A. |
Please call (800) 813-9926. 3M will make sure that your guarantee was registered correctly and send out a welcome package immediately. |